Confidentiality Policy related to the processing of Personal Data
BETTING RESEARCH COMPANY BETS.AI

As in any economic activity, just like other economic agents, our Company processes a series of personal data belonging to its customers and collaborators.

Under the national and European legal provisions in place, the processing of such personal data must be carried out in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the "GDPR Regulation" and in accordance with the other national or European acts, issued for its implementation.

Our company complies with the provisions in place, regarding the processing of personal data, and it aims to provide you with all the necessary information about how it processes this data, namely the method of collection, use, transfer and protection, when you browse the Website, when you create your Account, when you contract the Company's Services or when you contact Us.

Please also see the Cookies Policy and BETTING RESEARCH COMPANY Terms and Conditions, which can be accessed on the Website, and which are applicable in all your interactions with Us.

Chapter I – General provisions

1. Meaning of some terms

1.1. The capitalised terms used below shall have the meanings assigned to them in BETTING RESEARCH COMPANY Terms and Conditions, unless the context requires otherwise.

2. About the Company and its contact details

2.1. The Website is owned by Us, namely BETTING RESEARCH COMPANY SRL, a company organised and operating under the laws of the European Union, registered in Romania, EUID: ROONRC.J40/5408/2023, Unique Registration Code: 47845915, with its registered office in Bucharest, bank account RO63BTRLEURCRT0670827701, opened at Banca Transilvania, having the following contact details: email: support@bets.ai.

2.2. Under the GDPR Regulation, when we process personal data We have the status of Data Controller, while You have the status of Data Subject.

2.3. You can contact us at any time, using the contact details mentioned above, if you need any additional information regarding the Company’s processing of personal data.

Chapter II – Categories of processed data, purposes and grounds for processing, storage duration, data recipients and data security

3. Categories of processed data

3.1. We process some identification data, account data and contact data, such as one’s name and surname, email, country of origin, username, for the conclusion and execution of the Distance Contract, so that we can register Your Account, take over the orders placed and contact you in relation to these orders and other similar activities. We also process some of this data in order to fulfil our legal obligations related to keeping accounting records and for marketing purposes, if you agree to it.

3.2. Besides, we also process some payment data, such as the information related to payments made by bank card, in order to supervise the execution of the Distance Contract concluded with You, and to confirm that the payment has been made. We also process some of this data in order to fulfil our legal obligations related to keeping accounting records. However, we do collaborate with a payment processor (Stripe), so the bank card data is processed exclusively by that processor. The Company does not store, and it does not have access to card data in any way. Besides, in some exceptional situations, we might also process your bank account data, if you provide it to us, namely, in the exceptional situations where we would have to return to you, any amounts of money paid.

3.3. Some technical data is processed through the Website as well, such as the data related to your IP address, your browser type and version, your operating system, your location and time settings, the way the Website is used, your purchase preferences and other similar data, to ensure the Website’s security, to provide you with a browsing experience that is as pleasant as possible and to understand how you interact with the Website. For more details on such data’s processing methods, please see the Cookies Policy.

3.4. Sometimes, we also process some marketing data, such as your preferences for receiving commercial materials, to the extent that you opt for that, by email, and your contact preferences about such materials. Besides, some marketing data can be collected through the cookie modules used on the Website. For more details on this topic, please see the Cookies Policy.

3.5. We do not process any genetic data, biometric data, health or conviction data or data relating to your religious faith, philosophical beliefs, trade union membership, racial or ethnic origin, political opinions, sex life or sexual orientation.

4. Purposes and grounds for processing the data

4.1. We process the data based on your consent, to fulfil some legal obligations held by the Company, based on the conclusion and execution of our contracts with you and in order to achieve the legitimate interests of the Company, such as implementing the Company’s object of activity, identifying new customers, fulfilling the marketing strategy, performing analyses regarding the Website’s traffic and the likes.

4.2. We process your identification data, account data, contact data and payment data for the purpose of concluding and executing the Distance Contract, registering Your Account and managing your relationship with Us. We collect this data directly, based on your consent provided when you transmit this data to us, and this data is necessary for the conclusion and execution of the contract between us and you. If you do not wish to provide us with this data, you should bear in mind that we may no longer be able to conclude or execute our contract with you.
We also process this data in order to fulfil some legal obligations incumbent on us, such as our fiscal legal obligations or those relating to accounting and other similar obligations.
At the same time, based on your express consent, we can also process this data for the purpose of implementing the Company's marketing strategy, such as contacting you to present you with the Company's offers and the likes.

4.3. We process the technical data in order to provide you with the most optimal experience possible, when you browse through the Website, but also for security and data protection reasons or to understand the way in which you interact with the Website, such as some preferences you have, while some technical data is processed for marketing purposes. In principle, we process this data based on your consent, but there may also be situations when we process it in order to protect the Company’s legitimate interest, such as data processed for security and protection reasons, such processing being carried out, in this case, in view of protecting the Company from various cyberattacks and the likes.

4.4. We process marketing data in order to develop and follow the Company's commercial policy and to send commercial communications, offers regarding the Company's Services and to contact you in connection with such offers. We collect and use this data based on your consent.

5. Data storage duration

5.1. In principle, except as mentioned below, we keep the data collected during the period in which you have your Account registered on the Website. After the account is closed, the data will be kept only for the time necessary to fulfil the previously specified purposes and no longer than 60 months counted from the date the account is closed, except when it is necessary to keep such data for a different, longer period of time, provided by law, strictly in order to fulfil the legal obligations held by the Company, such as, for example, the obligations to archive accounting documents and other similar obligations.

5.2. The technical data shall be stored according to your preferences and the provisions mentioned in the Cookies Policy. For more information about this data, please see the Cookies Policy as well.

5.3. Marketing data shall be stored until you withdraw your consent or, in the absence of such withdrawal, until the purpose for which it was collected is fulfilled.

6. Data recipients

6.1. As in any economic activity, We also have a number of commercial partners with whom we collaborate in order to carry out our activity in the best possible conditions.

6.2. In this context, in some cases, we have to transmit some of the collected data to these business partners.

6.3. Thus, in some cases, we send the collected data to:
a) The payment processors we work with, in order to facilitate payments via bank cards;
b) The company we work with, in order to keep the accounting records, in accordance with the legal provisions in place.

6.4. We do not intend to transfer Your data to any non-EU country. However, we do use the services of Stripe to make bank card payments; thus, we are asking you to also consult their privacy policies.

7. Data security

7.1. We maintain data security according to industry standards, by implementing technical, physical and organisational measures to prevent the destruction, alteration or unauthorised access of this data.

7.2. We seek to take all necessary technical measures to protect the security and confidentiality of the processed data, by prohibiting any unauthorised access to such data. The data is disclosed only to those persons or entities entitled to know it.

7.3. We make sure that our partners and the people who have access to this data, process it only for the necessary purposes for which they had received such access and we make sure that they observe data confidentiality.

7.4. In case of security risks or incidents regarding the processed data, we shall fulfil all our obligations stipulated in the GDPR Regulation, taking all the necessary measures to remove and manage such risks and incidents. In all cases, we shall inform you, in accordance with the GDPR Regulation, about these situations.

Chapter III – Your Rights

8. Exercising your rights

8.1. You can always contact the Company in order to exercise the rights described below, using any of the Company's contact details.

9. Right to access your processed personal data

9.1. You have the right to obtain a confirmation from us, regarding the personal data we process about you and information regarding: a) the purposes of such processing; b) categories of personal data processed; c) categories of data recipients; d) data storage duration; e) the right to request the rectification or deletion of your processed data or the right to restrict or oppose such processing; f) the right to file a complaint to ANSPDCP.

10. The right to rectify the processed personal data

10.1. You have the right to ask us to correct or complete inaccurate personal data, that we have about you.

11. The right to delete the processed personal data

11.1. You have the right to ask us to delete the personal data we hold about you.

11.2. However, in certain situations we cannot comply with your request. For instance, we cannot delete data if we have a legal obligation to keep it for a certain period of time, such as the legal obligation requiring us to keep data for the period of time stipulated by law, for tax and accounting purposes. Besides, if we must keep this data to establish, exercise or defend a right in court, we shall not be able to comply with your request.

12. The right to restrict the processing of your personal data

12.1. You can obtain the restriction of your personal data processing, in the cases described in art. 18 of the GDPR Regulation.

13. The right to oppose the processing of your personal data

13.1. You have the right to the processing of your personal data the situations described by art. 21 of the GDPR Regulation.

14. The portability right over your processed personal data

14.1. You have the right to receive the personal data that you have provided to us and that we keep about you, under the conditions described in art. 20 of the GDPR Regulation.

15. The right to withdraw your consent for the processing of personal data;

15.1. You have the right to change or withdraw, at any time, your consent/agreement regarding the processing of the data you have provided to us.

15.2. You must bear in mind that, in this case, we may no longer be able to carry out our commercial relations with you. Besides, you must also take into account the fact that, changing or withdrawing your consent, might not affect the data processing carried out prior to that change or withdrawal and it might not cause the deletion of certain data that the Company has a legal obligation to process or a legitimate interest in keeping it.

15.3 The right to file a complaint with the national supervisory authority for personal data processing.

16. The right to file a complaint with the national supervisory authority for personal data processing.

16.1. You have the right to file a complaint with the national data protection authority.

16.2. Without this right being affected in any way, if you have any doubt or notification regarding the processing of your personal data by the Company, you can address it to us at the contact details provided to You, and We will do our best to clarify any matter.

Chapter IV – Other aspects

17. From time to time, we will revise this Privacy Policy. Thus, we are asking you to consult it every time you deem it necessary, and if the changes made harm you in any way, please inform us so we can discuss the situation.

18. You can send any questions you might have, with regards to the processing of your personal data by the Company, to: support@bets.ai.

19. This Confidentiality Policy was updated on 04.04.2023.